Services & Products -› Reference & Electronic Resources -› OCLC Virtual Reference
Your Nylink advantage: Libraries can collaborate to form regional or subject-based reference groups that provide cooperative chat coverage for their group, such as the Ask Us 24/7 group administered by the Western New York Library Resources Council.
OCLC Virtual Reference
QuestionPoint reference management service provides libraries with tools to interact with users in multiple ways, using both chat and email. The Web-based chat tool with co-browsing capability, coupled with the email reference component, enable seamless integration of chat, follow up and referral, as well as one-stop reporting tools for all types of reference services.
In addition, libraries may opt to participate in the 24/7 Reference Cooperative to provide live around-the-clock reference service to their community.
OCLC Virtual Reference Databases Available
By clicking on the database name you will be taken from the Nylink site to our partner's web site.
Databases Nylink Offers
Or by segment:
| 0-9 | D, E, F | N, O | W, X, Y, Z |
| A | G, H | P, Q | |
| B | I, J, K | R, S | |
| C | L, M | T, U, V |
Nylink’s Reference Partners
- ABC-CLIO/Greenwood
- BioOne
- Bowker
- Cambridge University Press
- ChildrensBooksinPrint.com
- Columbia University Press
- Computype
- Emerald Fulltext
- Gale Cengage
- Gaylord
- H. W. Wilson
- Highsmith
- Knovel
- LexisNexis
- McGraw Hill
- NetLibrary eAudiobooks
- NetLibrary eBooks
- Océano Digital
- OCLC Digital Archive
- OCLC Reference and eContent
- OCLC Virtual Reference
- Oxford University Press
- Project MUSE
- ProQuest
- ProQuest/CSA
- RefWorks
- Rosen Publishing
- SpanishBooksinPrint.com
- Springer
- Syndetic Solutions
- True Serials
- TumbleBooks
- WebJunction
- WorldCat Local